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Inquiry About Your Order/Delivery Status?
Please note that OGIN is a mixture of Preorder & Ready Stocks platform.
All ready stocks order will be shipped out within 3 working days after payment with a tracking number send to you via email. You may also find your tracking number in your member’s account.
If you have pending parcel yet to receive, please note that the particular item may be a preorder basis.
To know if the item you’ve ordered is preorder basis or ready stocks, note that the item code for ready stocks always end with ‘–R’.
For example: TP1926Grey-R
Item without ‘-R’ is preorder basis, which will be shipped only upon the arrival of shipment.
Base on the payment date, you may refer to the batch details & shipment arrival HERE.
Still Have Question?
To receive a faster response within 24hours, contact us using the below contact form!